Warranty

Thank you for your recent Kaya AT-1 purchase! We are redefining the way people camp. Recharge in nature with comfort and confidence. The AT-1 has all the features you need to thrive off the grid. Whether you are climbing mountains, crossing streams, or having a relaxing family camping weekend in the national park, the KAYA AT-1 is designed for you to get the most out of your experiences in the great outdoors.

We are very proud of our trailer design and build every trailer with attention to detail for our customers. This ensures maximum quality and capability of the trailer so you can enjoy the great outdoors.

This warranty is written by the people who designed and built your Kaya trailer. The purpose of this document is to explain the details of your warranty and the process for initiating warranty claims. We hope your experience with our Kaya trailer is rewarding and we're here to support you throughout your adventure. Should anything come up with your trailer, please reach out to us at cinto@kayatrailers.travel so we can work toward a solution together.

Kaya Trailers Ltd. warrants every AT-1 trailer to the original owner (for the purpose of this warranty document, we will refer to you as either "you" or "owner"), when used only for its intended purpose of recreational travel and camping, that all parts manufactured by Kaya Trailers, under normal use, care, and service, are free from substantial defects in material, craftsmanship, and structural integrity, for a period of two (2) years from the date of pickup or shipment, subject to the exclusions below. This limited warranty is non-transferable and subject to change. Contact Kaya Trailers for details: cinto@kayatrailers.travel

Any part of the trailer subject to warranty, which is found by Kaya Trailers to be defective in material or craftsmanship, will be repaired, replaced, or refunded at Kaya Trailer's option without charge to the customer for parts or labor. Kaya Trailers will not be obligated to pay for any repairs made without specific approval. Please contact Kaya Trailers prior to obtaining service or purchasing parts.

General

Kaya Trailers warrants to the original purchaser, for a period of two (2) years from the date of pickup/shipment, that the purchased trailer shall be free of significant errors in craftsmanship attributable to Kaya Trailers. You must inspect the trailer upon delivery/pickup to ensure acceptable condition. This is a limited warranty and Kaya Trailers will repair or replace defects in craftsmanship during the warranty period, subject to the exclusions and other conditions set forth herein. Repairs may not reflect the original condition of the trailer.

Kaya Trailers reserves the right to use new or remanufactured parts of similar quality to complete any warranty work. As a limited backup remedy in the event the trailer cannot be repaired, to be determined at Kaya Trailers's discretion, Kaya Trailers may pay you an amount equal to Kaya Trailers's determination of the reduction in value of the trailer caused by the defect. Any use of this warranty is fulfilling the terms of the warranty and will in no way restart or alter this warranty. Please note that any repairs after the coverage period expires, or to those portions of your trailer excluded from coverage, without charge, shall be considered "goodwill" repairs. Repairs may not be immediately available; therefore, you may encounter delays in scheduling and/or completion of repairs.

Component Warranties

The Kaya Trailers warranty does not include equipment or parts with separate, stand-alone warranties, which may require advance registration. All warranty service claims on components that hold a separate warranty should be directed to the respective manufacturer. The component parts listed in Annex Components & Accessories are not covered by this limited warranty.

Parts and Design Changes

Kaya Trailers may make part and/or design changes without notice; repairs and replacements may be made with new or different parts. Kaya Trailers reserves the right to make changes in the design, material, or products without incurring any obligation to incorporate such changes in any product previously manufactured or maintain spare parts for previous designs.

Disclaimer of Consequential and Incidental Damages

The owner(s) and any other user of the Kaya Trailers trailer shall not be entitled to any consequential, punitive, or incidental damages of any kind that result from any defect in the trailer, including, without limitation: loss of use of the unit, inconvenience, lodging, towing, damage to personal property, alternate transportation, phone calls, meals, or lost time, income, or earnings.

This limited warranty does not cover or apply to any of the following:

• Items added, changed, or modified after the trailer left the possession of Kaya Trailers, or any defects or damage caused by such items
• Any damage caused in-transit to or from the owner, by the owner, or by another party
• Any trailer used for commercial, residential, disaster relief, business, or rental purposes, or any purpose other than recreational travel and camping
• Minor imperfections or cosmetic blemishes resulting from normal manufacturing processes which do not affect the suitability of the trailer for its intended use
• Punctures or tears
• Soiling, mildew, mold, fungi, or any effects of excess condensation
• Mishandling, neglect, abuse, or misuse. Kaya Trailers reserves the right to determine whether the trailer has been mishandled, neglected, abused, or misused.
• Theft, vandalism, accidents, or collisions
• Costs incurred to the purchaser for onsite service, transportation of the trailer, or as the result of having repairs performed at a location not authorized by Kaya Trailers
• Lightning or other acts of nature or corrosive atmospheres which can result in rusting, oxidation or pitting, or any contingencies beyond the control of the manufacturer
• Normal wear and usage, such as:
  • fading or discoloration of soft goods (screens, window covers, mattress)
  • fading, yellowing, or aging of exterior materials due to UV, sunlight, or weather exposure
  • fading or discoloration of wood or other components
  • tarnishing of aluminum, stainless-steel surfaces, and/or powder coating
• Damage to or loss of the trailer caused in whole or in part by, or in any way related to:
  • the environment or weather, including, but not limited to, flooding, high winds, acid rain, hail, lightning, high heat, extreme cold
  • the condition of any road surface, i.e. salt, de-icing chemicals, gravel, sand, ruts, holes, rock chips
  • chemicals applied to the trailer
  • exposure to natural or atmospheric elements or corrosive chemicals
  • insects or other animal damage
  • the type of tow vehicle selected or the operation or use of the tow vehicle
  • improper selection or installation of the towing hitch or ball on the tow vehicle or improper tow vehicle hookup, attachment/coupler, or chain
  • improper loading, exceeding weight limitations, or improper weight distribution
  • electrical parts and/or brake controller system(s)
  • unregulated water pressure, tank overfill, or plumbing system modifications resulting in flooding of the trailer, or water leaks or as a result of failure to maintain exterior seals
  • unprotected electrical hook-ups (home or campground), power surges, lightning, circuit overload, or electrical system modifications
  • failure to use reasonable efforts to mitigate damage caused by defects
  • willful or negligent acts
• Damage to the tow vehicle
• Wheel alignment, damage, or balancing; adjustments to axles or brakes when caused by improper maintenance, loading, or damage from road hazards, including off road travel; or damage resulting from tire failures
• Normal and routine maintenance, such as:
  • inspections or adjustments
  • tightening of screws, fittings, or lug nuts
  • brake squeak/lock-up/adjustment
  • lubricating, sealing, or cleaning
  • changing fuses or light bulbs
  • seals and sealants
• Damages arising from the failure to have maintenance performed or from improper storage as outlined in the Kaya Trailers Owners' Manual and/or the component manuals
• Materials, parts, and components manufactured by persons or entities other than Kaya Trailers, such as: the mattress, tent, awning, fridge/freezer, cooler, stove, water heater, air conditioning unit, heater, doors, windows, tires, axles, jacks, couplers, batteries, brakes, or other electronics. These may be covered by manufacturer warranties, which may require registration.

Defect v. Damage

Please note the distinction between "defect" and "damage." Defect means the failure of the craftsmanship performed and/or materials used to conform with the design and manufacturing specifications and tolerances of Kaya Trailers. Defects are covered because Kaya Trailers is responsible; on the other hand, Kaya Trailers has no control over damage caused by such things as collision, misuse, acts of nature, or lack of maintenance which occurs after the trailer is delivered to the owner.

Therefore, damage which occurs after the trailer is delivered is not covered under this warranty.

You must follow these steps for warranty service. In the event that a substantial defect in materials or craftsmanship is found to exist in parts covered by the Kaya Trailers Limited Warranty, Kaya Trailers will bear the cost of the repair or replacement of such defective materials or craftsmanship, subject to the above conditions and exclusions, provided that the owner:

• Notifies Kaya Trailers of the defect within seven (7) days of when it is, or should have been, discovered and no later than seven (7) days after the expiration of the warranty; otherwise the owner waives any claim relating to that defect or any and all damages arising as a result thereof. Please be prepared to provide the VIN of your trailer, and email details to cinto@kayatrailers.travel
• Follows instructions from Kaya Trailers on how to get approved repairs. Kaya Trailers will determine if there is an approved service center within a reasonable distance of the owner. If there is not an approved service center near the owner, the owner will be required to provide two written estimates for the required repairs.
• Schedules an appointment and promptly takes the trailer to the authorized service center for necessary repairs. No action to enforce this warranty shall be commenced later than three (3) months after any defect is or should have been discovered or one (1) month after expiration of the warranty period.
• Pays any freight, transportation, towing, or shipping costs, as well as any import duties or fees involved. The owner shall bear expenses incurred by the owner in obtaining warranty service.

There is no warranty made by Kaya Trailers beyond that contained in this official warranty. No person is authorized to enlarge, amend, or modify this warranty, or make any representation or promise of warranty concerning Kaya Trailers on behalf of Kaya Trailers, except to refer the purchaser to their official warranty.

All disputes and matters whatsoever arising under, in connection with, or incidental to this warranty contract shall be litigated, if at all, in and before a court located in Nairobi, Kenya, to the exclusion of the courts of any other county or country.

Statute of Limitation

No action may be brought against Kaya Trailers for breach of this warranty, any applicable implied warranty, or for any other claim arising out of or relating to a Kaya Trailers trailer, more than thirty (30) days after: 1) expiration of the warranty period; or 2) expiration of the seven (7) day notice period that follows expiration of the warranty, if such notice is given.

Attorneys Fees

Any warranty claim asserted or brought in violation of this warranty, or any claim brought against Kaya Trailers, directly or indirectly, under which any person or entity seeks to broaden the terms of the warranty or under which any person fails to successfully prevail on any issue or matter of any type or nature, shall entitle Kaya Trailers to recover its costs, damages, and reasonable attorneys' fees in connection with the same.

Care & Maintenance

As the owner of a new Kaya AT-1, you are responsible for proper care, storage, maintenance, and correct load distribution of the AT-1 Trailer.

Maintenance services should be performed in accordance with the Kaya AT-1 Owner's Manual, as well as the corresponding manufacturers' warranties on components (parts and accessories) included within your trailer. Component manuals may outline additional care and maintenance, and registration with those manufacturers may be required.

Please review all manuals supplied with your unit, and contact cinto@kayatrailers.travel if you have questions. Any damage to the trailer as a result of the owner's failure to perform such care is not covered by the Kaya Warranty.

Fire Safety

Your Kaya AT-1 is not standard equipped with a smoke detector, fire alarm, or fire extinguisher and Carbon Monoxide Detector.

However, we recommend that you purchase small fire extinguishers for placement in both the cabin and the kitchen. The Kaya AT-1 is not fireproof. General fire safety practices need to be observed and avoid these common causes of fire safety hazards:

• Smoking or having an open flame in bed
• Leaving children unattended with fire sources accessible
• Using flammable cleaning products
• Leaving food unattended while cooking
• Having faulty wiring
• Using damaged electrical devices
• Having propane or gasoline fuel leaks
• Placing hot objects (pots/pans) directly on the stainless-steel countertop or against the galley walls can lead to damage
• Leaving the oven on for extended periods without supervision
• General carelessness

Carbon Monoxide

Carbon Monoxide (CO) is a colorless, odorless, tasteless, and poisonous gas that will disperse evenly with the surrounding air. It is the result of incompletely burned fuel most commonly from propane powered appliances, diesel or gas exhausts. In the Kaya AT-1, CO can come from the propane powered water heater, 2-burner stove and oven combination. Even small amounts of CO can be harmful to your health and CO poisoning symptoms include:

• Dull headache
• Weakness
• Dizziness
• Nausea or vomiting
• Shortness of breath
• Confusion
• Blurred vision
• Loss of consciousness/drowsiness
• Brain damage
• Death

CO poisoning can come on quickly and once individuals are aware they are not feeling well they are too disoriented to be able to get to fresh air or call for help. Pets, babies, small children, and sleeping or intoxicated individuals are at the highest risk of death due to CO poisoning.

Carbon Monoxide Detector

To prevent CO poisoning, check to make sure all appliances are working properly, be sure to have exhaust fans or windows cracked so fresh air can circulate through the cabin and we recommend you install a functioning CO/Propane Gas detector if you are running fuel operated appliances. The installed CO detector should be tested regularly for proper functionality. The CO detector should be located in the cabin near your feet.